PIVACY POLICY 'NOTICE'
This Privacy Notice ("Notice") explains, in general terms, how ANDREW SPROULE PHOTOGRAPHY protects the privacy of your personal information. ANDREW SPROULE PHOTOGRAPHY is firmly committed to protecting the privacy and confidentiality of personal information and maintain various physical, electronic and procedural safeguards to protect personal information in our care.
By providing personal information to ANDREW SPROULE PHOTOGRAPHY, you agree that this Notice will apply to how we handle your personal information and you consent to us collecting, using and disclosing your personal information as detailed in this Notice. If you do not agree with any part of this Notice, you must not provide your personal information to ANDREW SPROULE PHOTOGRAPHY and this may affect the services we’re able to provide to you. In this Notice, where we say “disclose”, this includes to transfer, share, send, or otherwise make available or accessible your personal information to another person or entity.
What is personal information?
Personal information is information which relates to a living individual who can be identified from that information, or from that information and other information in a person’s possession, including any expression of opinion, whether true or not, and whether recorded in material form or not, about an identified or reasonably identified individual, and any indication of intention in respect of an individual.
How do we collect personal information?
Where practical, we will collect personal information directly from you, Generally, this collection will occur when you deal with us either in person, by telephone, letter, email or when you visit our website or use the booking form. We may collect personal information about you when you purchase or make enquires about pet photography sessions or other products and services that ANDREW SPROULE PHOTOGRAPHY provides, when you subscribe to receive marketing from us (e.g. e-newsletters) or when you request other information from us. We may also collect your personal information when you complete surveys or provide us with feedback.
In some circumstances, it may be necessary for us to collect personal information about you from a third party. This includes where a person makes a booking on your behalf, which includes photo session arrangements to be used by you (e.g. a gift certificate). Where this occurs, we will assume you have consented to your personal information being collected by us and to us handling it in accordance with this Notice. You should let us know immediately if you become aware that another person without your consent has provided your personal information to us.
What personal information do we collect?
Generally, the type of personal information ANDREW SPROULE PHOTOGRAPHY collects about you is the information that is required to properly facilitate your photo session arrangements and booking and to arrange services and products on your behalf. For example, we may collect details such as your name, residential address, mailing address, telephone number, email address, credit/debit card details (including card type, card number, security number and expiry date), information about your pets and other details relevant to your photo session booking with ANDREW SPROULE PHOTOGRAPHY. When you make contact with us for other purposes, we may also collect personal information about you in relation to those purposes. For example, we may collect your personal information so we can contact you about a competition you have entered (e.g. if you win) or to respond to an enquiry on a contact form you have sent to us. We also collect information that is required for use in the business activities of fetch photos, including for example, financial details necessary in order to process various transactions, and any other relevant personal information you may elect to provide to us.
How do we use the personal information we collect?
Where you contact us in relation to a query, the primary purpose for which we collect your personal information is generally to provide you with advice and/or to assist you with photography sessions and or related products and services. However, the purpose for collection may differ depending on the particular circumstances as disclosed in this Notice. By providing us, or otherwise allowing us to collect, your personal information, you consent to us using and disclosing your personal information for the purposes for which it was collected, and for related or ancillary purposes, such as any one or more of the following purposes:
- record keeping
- identification of fraud or error
- developing, improving and marketing our products and services and those of our related entities
- servicing our relationship with you by, among other things, providing updates on promotions and services we believe may be of interest to you
- involving you in market research, gauging customer satisfaction and seeking feedback regarding our relationship with you
- to analyse trends in the Wildlife, Travel and Cultural photography industries
- for marketing activities including but not limited to mail-outs, emails, e-newsletters, SMS notifications and telephone calls
- internal accounting and administration
ANDREW SPROULE PHOTOGRAPHY will only send e-newsletters or other promotional materials to you if you opt in to receive them. You can subscribe to receive e-newsletters and other promotional materials by following the relevant links on our website.
We are only allowed to store your personal information for as long as necessary having regard to the purpose for which it was collected or a related or ancillary purpose. We may therefore delete your personal information after a reasonable period of time and, if you have not used our services for some time, you may have to re-enter or re-supply your personal information to us.
Is personal information disclosed to third parties?
Yes. You also consent to the personal information about you, which we collect or receive being processed, transferred and/or disclosed by us in the following circumstances:
- marketing and promotional purposes
- where we suspect that unlawful activity has been or may be engaged in and the personal information is a necessary part of our investigation or reporting of the matter
The third parties to whom we disclose your personal information may also be taken to have collected your personal information in their own right, for their internal use.
ANDREW SPROULE PHOTOGRAPHY has implemented various physical, electronic and managerial security procedures in order to protect personal information from loss and misuse, and from unauthorised access, modification, disclosure and interference. ANDREW SPROULE PHOTOGRAPHY regularly reviews security and encryption technologies and will strive to protect your personal information as fully as we protect our own confidential information.
Access to and correction of personal information
Subject to any exceptions set out in applicable privacy laws, we invite you to access any personal information we may hold about you. Where personal information we hold about you is not accurate, complete, up-to-date or relevant, you may ask us to correct that personal information, and we will respond to your request within a reasonable time. We reserve the right to confirm the identity of the person seeking access or correction to personal information before complying with such a request. If we deny access or correction, we will provide you with the reason for such denial. If you wish to access or seek correction of any personal information we hold about you, please email fetch photos.
Should you no longer wish to receive newsletters or other promotional material, participate in market research or receive other types of communication from us, please contact ANDREW SPROULE PHOTOGRAPHY.
We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. When the visitor revisits the website, ANDREW SPROULE PHOTOGRAPHY may recognise the visitor by the cookie and customise the visitor's experience accordingly. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
If you reject cookies, you may still have access to our website, but your ability to use some areas of our website, such as contests or surveys, will be limited.
You may choose to opt-out of Google Analytics using the Google Analytics Opt-out Browser Add-on which you may access at https://tools.google.com/dlpage/gaoptout/.
Behavioural targeting / re-targeting
The ANDREW SPROULE PHOTOGRAPHY website may contain links to third party sites over which we have no control. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy notices of any linked sites you visit as their privacy notice and practices may differ from ours.
Feedback / contact
If you have any enquiries, comments about this Notice or our handling of your personal information, please contact us. We will respond to any enquiries received as soon as possible.
Changes to this notice
From time to time it may be necessary for ANDREW SPROULE PHOTOGRAPHY to review and revise this Notice. ANDREW SPROULE PHOTOGRAPHY reserves the right to change our Notice at any time and for any reason. If we make a change to the Notice, the revised version will be posted on our website.